Copyright and DMCA Policy

If you believe content on ChaiandCity infringes a copyright you own or are authorized to represent, send a written notice to our designated agent (below) that includes all of the following, as required by 17 U.S.C. § 512(c)(3):

1. A physical or electronic signature of the owner, or a person authorized to act on the owner's behalf, of the exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notice, a representative list of those works).
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with enough detail to let us locate it (for example, the listing URL or message reference).
4. Your contact information — name, mailing address, telephone number, and email address.
5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees.

Upon receiving a notice that substantially complies with the requirements above, we will promptly remove or disable access to the identified material, make a reasonable effort to notify the member who posted it, and provide that member with a copy of the notice (which may include your contact information).

If you believe your content was removed or disabled by mistake or misidentification, you may send our designated agent a written counter-notice that includes:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled and the location at which it appeared before removal.
3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
4. Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which Veklo LLC may be found), and that you will accept service of process from the person who provided the original notice or that person's agent.

If we receive a valid counter-notice, we will forward it to the original complainant. We may restore the removed material in not less than 10 and not more than 14 business days after receipt of the counter-notice, unless our designated agent first receives notice from the original complainant that they have filed a court action seeking to restrain the allegedly infringing activity.

We have adopted and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of members who are determined to be repeat infringers. We consider a member who is the subject of two or more valid, unresolved infringement notices, or who engages in egregious or willful infringement, to be a repeat infringer, and we may suspend or permanently terminate the account, taking into account the totality of the circumstances and any counter-notices.

We accommodate and do not interfere with standard technical measures used by copyright owners to identify or protect their works, as that term is defined in 17 U.S.C. § 512(i). We retain records of notices, counter-notices, removals, restorations, and account actions for at least four years to support consistent enforcement and compliance.

Send DMCA notices and counter-notices to our designated agent:

Copyright Agent, Veklo LLC
[Registered mailing address to be posted]
Email: hello@veklo.io

A registered mailing address for the designated agent is being added, and Veklo LLC's registration of its designated agent with the U.S. Copyright Office is in process. Notices submitted to hello@veklo.io will be received and acted upon in the interim. Notices that do not substantially comply with 17 U.S.C. § 512(c)(3) may not be effective.